The phrase leader should praise followers in public and punish them in private is really a statement concerning what two important parts of communication?

Encoding and Decoding

Explanation:

The two important parts of communication in this situation is known as Encoding and Decoding

The Encoding ensures the sender (leader) sends the message (praise in the public) in such a way, (employing certain symbols including actions, words, etc, ) that the receiver can easily decode or understand.

Through Decoding the receiver (followers) receive the message (praise in the public or punishment in the private) in such a way that he understood the meaning of the message.

Hence, in this case, the correct answer is Encoding and Decoding.

answer; societal marketing;

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