After reading about primary and support activities in a firm's value chain, discuss how managers can create value by establishing important relationships among the value-chain activities both within their firm and between the firm and its customers and suppliers.

Answer and Explanation:

It is very significant for the managers to develop an important relationship in the value chain activities as it develop a positive impact on the company also it improves the employees morale.

The better the communication is, the better is the quality of the goods at the lowest cost

In the case of the inbound logistics and the suppliers, it would lead to decrease in the cost of inventory and at the same time it improve the quality of the products

Also when the customers have interacted with the manufacturing company so it would build trust and in return the company wants the loyal customers that ultimately increased the goodwill of the company  

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