The purpose of this exercise is to familiarize you with the correct form for the various parts of a job description. Below, you will find a job description that contains several errors. In bullet form, identify 3 - 5 errors and indicate why they are problems. Restaurant Associate: Nora’s Diner
Job Summary
The Restaurant Associate is responsible for performing a variety of tasks involved in the preparation and sales of food. Duties include preparing food, cooking food, taking customer orders, and cleaning the restaurant.
Work Activities
Food Preparation
Remove buns from boxes and place on food preparation table
Takes meat and chicken from the freezer and places on table tothaw
Takes condiments from the refrigerator and places them on food preparation table
Inspect meat and chicken to make sure they are safe to eat
Handle problems
Cooking
Place fries and breaded fish patties into vat and remove when high-pitched alarm goes off
Cooks hamburgers, chicken, and hot dogs on the grill
Puts grilled food onto bun and adds requested condiments
Cleaning
Wipes counter and tables as needed
Cleans the grill at the end of each shift
Changes cooking oil when the bottom of the vat can't be seen or after several customer complaints
Uses RK-9 to clean tables after manager indicates a 10-6 hasoccurred
Mops
Cleans cooking utensils at end of shift
Sweeps and cleans parking lot area
Tools and Equipment Used
Deep-fat fryer
Grill
Cleaning materials (e. g., mop, rags, cleanser)
Cash register
Common cooking utensils (e. g., spatulas, tongs)
Materials and Substances Exposed To
RK-9
Wesson cooking oil
Meat, poultry, chicken, fish, potatoes, bread
Draino
Job Context
The Restaurant Associate works an 8-hour shift, 5 days per week. The actual days and times worked vary based on a rotating schedule. Psychological stress is high when the restaurant is busy or customers get angry. Physical stress is moderate as the Restaurant Associate spends all 8 hours standing, with extensive bending and leaning. At times, crates weighing 80 pounds must be lifted.
Performance Appraisal
The Restaurant Associate is evaluated each month on the standard Nora’s Diner performance appraisal instrument. Bonuses can be earned by having few customer complaints, no shrinkage, and no citations for health or safety violations.
Competencies
Upon Hire
ability to count change back to customers
no mental or physical problems
must be bondable
excellent communication skills
be flexible
After Hire
Knowledge of restaurant menu and recipes
Knowledge of restaurant policies