Business partners Arnetta and Xavier are designing their new office space and furnishings. They want to communicate success and impress visiting clients, so they choose high-quality hardwood flooring and elegant furniture. Which aspect of nonverbal communication does this illustrate

environment.

Explanation:

Analyzing the information in the question, it is correct to say that Arnetta and Xavier are using the aspect of non-verbal communication related to the environment, due to the fact that their goal is to communicate success and impress visiting customers through high quality wooden floors. and elegant furniture, that is, they use physical and psychological aspects combined with the office environment that communicate success.

Environmental non-verbal communication allows to impress people through the design of their environment, and brings significant advantages to companies that use this strategy effectively, as it reinforces the desired communication and creates the expected strategic effect.

in 2001, dell computer became the world’s largest personal computer vendor, continuing to

gain market share and post profits in an industry struggling with slumping sales and billions of

dollars in losses. dell sells 90% of its pcs directly to the final customer, largely bypassing the

reseller channel that accounts for most of the world’s pc sales. this direct customer relationship

is the key to dell’s business model, and provides distinct advantages over the indirect sales

model. dell’s direct relationship with the customer allows it to tailor its offerings to customer

needs, offer add-on products and services, and use the internet to offer a variety of customer

services. in addition, dell’s pcs are built to customers’ specifications upon receipt of an order,

giving dell additional advantages over indirect pc vendors who must try to forecast demand and

ship products based on those forecasts. dell’s direct sales and build-to-order model has achieved

superior performance in the pc industry in terms of inventory turnover, reduced overhead, cash

conversion, and return on investment (kraemer, et al., 2000).

explanation: