Objective 1.4: Identify five major benefits of business com- munication technology and three major innovations that
are reshaping the practice of communication.
15. Which of these is not one of the benefits of business com-
munication technology listed in the chapter?
a. Making communication more effective
b. Giving introverted employees the same opportunity to
contribute as their more extroverted colleagues
c. Making communication more efficient
d. Improving research tools to help communicators dis-
cover, process, and apply information

Which type of data does your company collect from customers or potential customers? a. positioning datab. market share datac. primary datad. secondary data select the best answer from the choices provided

Neon light company of kansas city ships lamps and lighting appliances throughout the country. ms. neon has determined that through the establishment of local collection centers around the country, she can speed up the collection of payments by one and one-half days. furthermore, the cash management department of her bank has indicated to her that she can defer her payments on her accounts by one-half day without affecting suppliers. the bank has a remote disbursement center in florida. a. if neon light company has $2.90 million per day in collections and $1.18 million per day in disbursements, how many dollars will the cash management system free up?

4. the condition requires that only one of the selected criteria be true for a record to be displayed.