Assume you are a manager at Nordstrom, a department store with high social demands as a result of its strong focus on customer service. You already assess cognitive ability for incoming employees, but now you also want to obtain measures of personality. Of the Big Five, which of the following two factors would be the most valid predictors of performance?
a. Choice Conscientiousness and openness to experience.
b. Prevention focus and neuroticism.
c. Neuroticism and extraversion.
d. Conscientiousness and extraversion.
e. Agreeableness and openness to experience
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Assume you are a manager at Nordstrom, a department store with high social demands as a result of it...
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