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Business, 18.02.2021 23:00 sarasaraparl4607

A bank manager notices that by the time customers get to the teller, they seem irritated and impatient. She wants to investigate the problems further, so she hires you to design a research project to figure out what is bothering the customers. The bank wants three studies: 1) several focus groups of their customers; 2) observation using a hidden camera; and 3) an online survey of 500 customers. Which studies are qualitative, and which are quantitative

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