Carol has worked for Centrum Springs, Inc., for many years and has now been given the opportunity to advance in the company. Her manager is retiring and hopes that Carol will take over for him. However, even though Carol is an experienced employee, there are many things that she still needs to learn. Carol has trained many new employees, but she has never held a management position. Carol needs to have a general understanding of what it takes to be a manager. ​
There are many problems in Carol's department. There are no plans to fall back on in case the initial plan fails. Carol also will need to learn how to direct people in such a way that makes them want to do more than they absolutely have to. Carol feels that this is a great opportunity, and she is anxious to learn everything to be a great manager. She knows that if she performs well in this position, she will have the opportunity to move up the corporate ladder.

Refer to Centrum Springs, Inc. The different resources available to all managers include all of the following except