Suppose your company has a simple service process. Customers arrive at the rate of 48 per hour. They are currently served at the rate of 60 per hour. a) Compute the utilization, average time a customer spends waiting for service to begin, and the average number of people in the system. b) The numbers above are long-term averages. At any given time, the number of people in the system may be more or less than your computed average. The company believes that when there are more than 10 people in the system, customer satisfaction drops significantly. What percentage of time are there more than 10 people in the system

Answer may be c hope

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