Business, 06.04.2021 04:00 kljjrr

Which of the following actions should the customer support manager take to best motivate these employees? Share trends in average customer ratings at quarterly staff meetings, emphasizing the importance of customer satisfaction. Each year, hold an award ceremony and give a bonus to the employee who has served the highest volume of customers and the one who has the highest average customer ratings. Track a great deal of data on customer interactions and send it to a consultant for detailed analysis, which can help improve procedures. Place a widget on employees’ computer screens that flashes a happy face every time the average customer wait is less than 2 minutes.

Answers: 3

Show answers

Another question on Business

Business, 21.06.2019 20:20

If the government is required to balance the budget and the economy falls into a recession, which of the actions is a feasible policy response? cut taxes to encourage consumer spending invest in infrastructure increase government spending to stimulate the economy cut spending equal to the reduction in tax revenue what is a likely consequence of this policy? unemployment falls due to the economic stimulus. the negative consequences of the recession are magnified. consumer spending increases due to their ability to keep more of their after-tax income. there is hyperinflation due to an increase in aggregate demand.

Answers: 3

Answer

Business, 22.06.2019 01:20

Cindy recently played in a softball game in which she misplayed a ground ball for an error. later, in the same game, she made a great catch on a very difficult play. according to the self-serving bias, she would attribute her error to and her good catch to her

Answers: 1

Answer

Business, 22.06.2019 11:30

You've arrived at the pecan shellers conference—your first networking opportunity. naturally, you're feeling nervous, but to avoid seeming insecure or uncertain, you've decided to a. speak a little louder than you would normally. b. talk on your cell phone as you walk around. c. hold an empowered image of yourself in your mind. d. square your shoulders before entering the room.

Answers: 2

Answer

Business, 22.06.2019 20:10

Given the following information, calculate the savings ratio: liabilities = $25,000 liquid assets = $5,000 monthly credit payments = $800 monthly savings = $760 net worth = $75,000 current liabilities = $2,000 take-home pay = $2,300 gross income = $3,500 monthly expenses = $2,050 multiple choice 2.40% 3.06% 34.78% 33.79% 21.71%

Answers: 2

Answer

You know the right answer?

Which of the following actions should the customer support manager take to best motivate these emplo...

Questions