17. the coordination of departmental activities tends to be more difficult with the geographic approach to departmentalization than with the other approaches.
a. true
b. false
18. specialized jobs are generally inefficient.
a. true
b. false
19. as teams develop and grow, they pass through three stages of development. these three stages are (1) perceived team, (2) felt team, and (3) manifest team.
a. true
b. false
20. one of the disadvantages of project teams is their lack of flexibility.
a. true
b. false
21. in legal terms, intentional discrimination by an employer is identified as adverse impact while unintentional discrimination is called disparate treatment.
a. true
b. false
22. validation is the process of determining how well a selection test or procedure predicts future job performance.
a. true
b. false
23. affirmative action actually makes good business sense in terms of cost savings, the ability to attract and retain talent, and business growth.
a. true
b. false
24. the two basic types of diversity training are cultural training and attitude-based diversity training.
a. true
b. false
25. according to mcclelland's learned needs theory, people are motivated by a need for power, achievement, and affiliation.
a. true
b. false
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