Lawrence is a climatologist and was asked to participate in an informal group presentation with other scientists in which a moderator encourages the scientists to engage in an informed dialogue on the issue of climate change. lawrence does not have to prepare a formal speech for the presentation, but has decided to prepare some notes on key facts and statistics that he can use during the discussion. lawrence will be participating in a

whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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