During the year, credit sales amounted to $800,000. cash collected on credit sales amounted to $760,000 and $18,000 has been written off. at the end of the year, company adjusted for bad debts expense using the aging method. the amount estimated as uncollectible was $25,000. the ending balance in bad debts expense would be:

You work as the sales manager for a company that sells office supplies to businesses of all sizes. because the profit margins are razor-thin, you need to ensure that you are getting the very best prices on paper, pencils, pens, post-it notes, and other office supplies from the manufacturers. when reviewing the quarterly profit statement, you realize that your costs are higher than they should be, and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices. when you conduct your research to determine the reason for the higher costs, and take action to bring those costs back down, in which of the key management processes are you taking part?