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Business, 27.04.2021 15:00 lobatospitones

Service capacity decisions have all but one of the following strategic characteristics: Select one: a. the decision to invest in capacity will attract competitors. b. financial investment in capacity must be balanced against the costs of lost sales. c. inadequate short-term capacity needs can generate customers for the competition. d. hostile customers can result from inadequate capacity following a marketing campaign.

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Service capacity decisions have all but one of the following strategic characteristics: Select one:...
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