Adding expectancy theory to the model of motivation and performance illustrates how the interaction of valence, expectancy, and instrumentality contribute to motivation. Highlights how employees are motivated to put actual effort into their jobs when they believe their performance will result in . Management at Work
Matt is a manager at Starbucks. He recently received a special motivation report, but he isn't sure how to use the information it contains. Can you help? Knowing that you are studying expectancy theory, Matt wants you to read the motivation report and help him write an e-mail that will motivate his employee Jayden. Review what motivates employees at Starbucks by reading the "Motivation Report."
Motivation Report
In general, motivation at Starbucks is high. However, different employees are motivated by different things. In Matt's department, Jayden is motivated by learning new things, Peter is motivated by money, and Adrian is motivated by interesting work.