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Which of the following in NOT a true statement?
O Expectations for services do not vary greatly in international markets
O Businesses must be able to provide customers with information about their services
O Information must be in the proper language and in a culturally accepted format
O Providing information is particularly important when introducing a new type of service to a market
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Which of the following in NOT a true statement?
O Expectations for services do not vary greatly in...
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