12. Lisa Dunn has been recently designated to work on the Palm Oil Campaign in Indonesia. She knows the campaign has been spanning over a period of
three years and now needs to write to Barbara Hunt, the communications
manager, for updates on the campaign till date. She has never interacted
with Hunt before and understands that she has to go out of her way to
source this information. What are some things Dunn needs to keep in mind
while communicating with Hunt?