25 points You are an experienced customer service representative. How will you handle an irate customer? What skills will you employ? Your response must be at least 150 words.

The impatient customer

The situation: An impatient customer may have been waiting in line longer than usual, they may be running late to their next appointment, or maybe they're restless while you search for a solution to their issue or concern.

How to handle it: Be clear and to the point without appearing dismissive of their demeanor. Explain transparently why there's a wait or delay without getting into specifics. Make sure an impatient customer knows that effort is being invested in resolving the situation.

Frame your answers in a positive light, too. For example, instead of saying that an item is out of stock, explain that a new delivery is expected by a certain date or that you are working quickly to restock the items in question

88 because 4 plus 4 equals 8. 40 plus 40 equals 80. 80 plus 8 equals 88