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Business, 02.06.2021 21:20 marieknight689

Matilda, an employee, received an e-mail from an angry client about a certain product. Although it was not Matilda's fault, she hesitated to report it to her manager because she knew that he had a tendency to unfairly blame people for things. In this case, which of the following is true of Matilda's company? a. Reviews are not held periodically
b. The firm's expectations are not established in writing
c. Employees are unclear about what needs to be achieved
d. "Shoot the messenger" management exists, implying a lack of control
e. Key data are not measured and reported in a timely manner

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