Listening to others is one of the most valued and valuable communication skills, especially for business managers and leaders. The active listening process involves six steps: (1) paying attention, (2) holding judgment. (3) reflecting, (4) clarifying. (5) summarizing, and (6) sharing In this exercise, you will identify behaviors that are associated with these steps of active listening. Read the overview below and complete the activities that follow. ces Roll over each phrase to see a behavior related to active listening. Then drag the item to the most relevant step: paying attention, holding judgment, reflecting, clarifying, summarizing, or sharing. Offering own Asking about key points Thinking about comments Asking about morale Asking about concerns Views Asking about a directive Lisa complained Checking understanding Asking about ideas Asking about motrics Holding judgment Paying attention Summarizing