The statement A Hewlett-Packard printing system may cost a little more, but it will produce documents of a higher quality than the other printers we are considering:.

reduces resistance.

Explanation:

The example above characterizes a statement of the benefits of the Hewlett-Packard printing system that helps to reduce resistance.

In the workplace, resistance to new systems, methods and processes can generate some resistance in employees, which can be caused by situations that seem negative or by insecurity of not knowing how to deal with new situations and methodologies. Resistance can culminate in a shift in focus, insecurity and conflicts, but it must be eliminated through communication, transparency, training and the explanation of the benefits of novelties that will occur in the organizational environment, as in the example above, which despite the HP printers cost a little more will produce superior quality documents, which is a reason for reduced resistance.

answer; im thinking customer:

answer the amount a seller is paid minus the cost of production;