Write a 200-word summary paragraph on what is meant by diversity of cultures and explain how diversity can effect the relationship between customers and businesses in customer service.​

Cultural Diversity is the existence of a variety of cultural groups within a society. Cultural groups can share many different characteristics. ... Culture, religion, ethnicity, language, nationality, sexual orientation, class, gender, age, disability, health differences, geographic location and lots of other things. The more diverse your customer service team is, the more likely they will be able to show empathy towards a diverse customer base, and take customer requests seriously. Simply put, a diverse customer service team is better equipped to connect your customers to your brand.