subject
Business, 17.06.2021 22:20 ashvinmsingh

A call is escalated to you from an angry customer who says she's been transferred several times and now wants to cancel her service. The agent explains if she cancels, she'll be charged a fee. How would you respond? A Tell her she'd be better off keeping her service to avoid the cancellation fee
B Apologize for the inconvenience and offer to help cancel her service
C Empathize with the customer and offer to try to resolve her first issue
D Review the account notes then transfer her directly to the appropriate department​

ansver
Answers: 1

Another question on Business

question
Business, 21.06.2019 15:00
Becky fenton has 40/80/40 automobile insurance coverage. if two other people are awarded $75,000 each for injuries in an auto accident in which becky was judged at fault, how much of this judgment would the insurance cover?
Answers: 1
question
Business, 22.06.2019 10:50
Explain whether each of the following events increases, decreases, or has no effect on the unemployment rate and the labor-force participation rate.a. after a long search, jon finds a job.b. tyrion, a full-time college student, graduates and is immediately employed.c. after an unsuccessful job search, arya gives up looking and retires.d. daenerys quits her job to become a stay-at-home mom.e. sansa has a birthday, becomes an adult, but has no interest in working.f. jaime has a birthday, becomes an adult, and starts looking for a job.g. cersei dies while enjoying retirement.h. jorah dies working long hours at the office.
Answers: 2
question
Business, 22.06.2019 17:50
Which of the following is an element of inventory holding costs? a. material handling costs b. investment costs c. housing costs d. pilferage, scrap, and obsolescence e. all of the above are elements of inventory holding costs.
Answers: 1
question
Business, 22.06.2019 19:40
Moody corporation uses a job-order costing system with a plantwide predetermined overhead rate based on machine-hours. at the beginning of the year, the company made the following estimates: machine-hours required to support estimated production 100,000 fixed manufacturing overhead cost $ 650,000 variable manufacturing overhead cost per machine-hour $ 3.00 required: 1. compute the plantwide predetermined overhead rate. 2. during the year, job 400 was started and completed. the following information was available with respect to this job: direct materials $ 450 direct labor cost $ 210 machine-hours used 40
Answers: 3
You know the right answer?
A call is escalated to you from an angry customer who says she's been transferred several times and...
Questions
question
Computers and Technology, 14.12.2019 02:31
Questions on the website: 13722367