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Business, 22.06.2021 22:10 biba54

Lauren owns a spa and is contemplating whether to eliminate facials from her menu of services. To decide, she asked a few customers their opinion. But these particular customers never had a facial before, so they told Lauren to eliminate this service. And she did. What general principle did Lauren fail to follow in trying to measure performance

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Lauren owns a spa and is contemplating whether to eliminate facials from her menu of services. To de...
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