Mason is the head of an automobile firm. The firm has two manufacturing units, one located in a city and the other located in a town. The manufacturing unit located in the town requires maintenance, repair, and operations (MRO) supplies to enable a smooth running of the manufacturing process. Mason delegates this task to an external consultant who buys necessary goods and services on behalf of the firm. In this case, the external consultant acts as a

Manager or head of operations

Explanation:

When an individual begins to handle the coordination of events in an environment or office space, they are likened to be the manager or head of operations. In some cases, they may not he titled but rather have their job roles engulfed in activities which involves it.

Mason instructing the external consultant to handle operations such as maintenance, repair, and operations (MRO) supplies to enable a smooth running of the manufacturing process is equally involving him to act as a manager or head of operations

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answer; ( prices are sticky);