Your director called an emergency meeting because the main funder of their project is planning an on-site evaluation visit. The timeline is short and your team realizes that, despite their firm belief that their program is going very well, they might have difficulty in proving it. You find that the information you are required to provide does not match the kind of data you have been collecting. Your team is learning the hard way what all human service managers and service providers should know: If an event is not recorded it is as though it had not happened.