Which of these is true about entrepreneurs? . A. Entrepreneurs are born not made . B. Anyone can start a business . C. Entrepreneurs are gamblers. D. Age is no barrier in entrepreneurship

Snuggables sells microwaveable heat packs online. their sales software collects customer/sales information and shares it with the customer service and sales departments. none of the customer complaints or suggestions reach the product development person, however. which step of the three-step processes for success is snuggables failing to use fully?