Bank Teller: You have worked as a bank teller for several months when one of the other tellers
who has become a good friend tells you that her daughter is extremely ill and that
se must have an operation to survive. She also tells you that she has no insurance
and the operation will cost $10,000. Sometime later you ask her about her
daughter and she tells you she is just fine now. She then confides in you that she
took $10,000.00 from a dormant account at the bank to pay for the operation
She assures you that she has already started paying it back and will continue to do
so until it is all returned.
What do you do?
1. Clearly state the problem/dilemma in this case
2. Identify the stakeholders in this case
3. Develop 3 different alternatives, and evaluate each with pros and cons
4. Recommend which alternative you would choose and why.