WHAT WOULD YOU DO? to include the

steps given in the LAP..

Situation 1

You are a salesperson. A customer returns a clothes iron, saying that it did not function properly.

The customer complains, "The steam poured out of the back of this iron rather than the front.

It burned my hand."

I

Policy: To return products, the customer must present the sales receipt.

Situation ?

Which one of the following best describes pro forma financial statements? select one: a. financial statements expressed in a foreign currency b. financial statements where the assets are expressed as a percentage of total assets and costs are expressed as a percentage of sales c. financial statements showing projected values for future time periods d. financial statements expressed in real dollars, given a stated base year e. financial statements where all accounts are expressed as a percentage of last year's values