Derek arrived at the hotel to find that, although he had a guaranteed reservation, the hotel had no rooms available. He became angry when the hotel made him a reservation at a more expensive hotel and expected him to pay the difference in room rates. Derek was upset because, in his opinion, the hotel's solution did not incorporate Multiple Choice intangible fairness. distributive fairness. procedural fairness. service fairness. empowerment fairness.

answer; balance sheets;

answer; ///(d); determining who competes most closely   with whom evaluating whether industry driving forces and competitive pressure favor some strategic groups and hurt others, and ascertaining whether the profit potential of different strategic groups varies due to the strengths and weaknesses in each groups respective market positions;

answer; someone must cover the cost associated with the provision of scarce goods in both sectors;