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Business, 09.12.2021 03:00 bryanmcmillianjr

Contingency factors that can influence the success of a total quality management (TQM) program in a positive way include all of the following except: a. participation and teamwork are used to tackle significant problems. b. managers wait for big, dramatic innovations. c. TQM serves to enrich jobs and motivate employees. d. problem-solving skills are improved for all employees. e. tasks make great skill demands on employees.

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