Business, 16.12.2021 01:00 joseandpauline
Abi received an email from her boss telling her that one of her direct reports, Sam, upset a customer who was taking a long time to count out her change. According to a customer, Sam snapped at her and said, “Just use a card! This is backing up the entire line!” What is the first thing Abi should do, as Sam's manager, in this situation?
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Abi received an email from her boss telling her that one of her direct reports, Sam, upset a custome...
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