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Business, 29.01.2022 14:00 anthonybowie99

In the context of the escalation of service expectations, it is true that . A. desired service expectations are less stable than adequate
B. service expectations rises in service
C. delivery or service promises have an impact on adequate service expectations
D. companies that raise the level of service above that of competing companies increase their market share
E. permanently customers whose expectations have been exceeded once always expect to receive the same level of service again

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