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Business, 19.02.2022 05:20 SamaraP

Jenny owns a salon. She had 150 customers at the end of the third quarter, 151 customers at the beginning of the third quarter, and 5 new customers in the third quarter. What is her customer retention rate for the third quarter? FORMULA Customer Retention = (# Customers at End of Time Period less New Customers) / Customers at beginning of time Period Multiply the result by 100 to convert to percentage

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