When implementing a knowledge management strategy, one of the first steps is to?

Decide what knowledge is the most important for employees to do the best jobs they can.

Explanation:

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One of the first steps that is necessary when implementing a knowledge management strategy is deciding what knowledge is the most important for employees to do their jobs. This is a necessary step because it allows the managers to set realistic priorities. If we understand what the priorities of the employees are, we are more likely to design a strategy that focuses on this important knowledge.

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