Acustomer of yours has special-ordered a custom made item from you with a retail price of $1,000, but your actual cost is $800. the item is damaged, beyond repair, during transit, and you file a damage claim with the carrier. should your claim be for $1,000 or $800? if the freight was prepaid by you, should you also include the amount of the freight charges in your claim to the carrier? why or why not?