True or false: the condition in which a project seems to have lost its way is called scope loss

Select the correct answer. a company wants to use online methods to target more customers. it decides to conduct a market research by collecting the data of a few customers with their consent. they want to track data of the sites that their customers frequently visit. which software can the company? a. spyware b. bots c. adware d. trojan horse e. rootkits