The process of sending and receiving messages without using any spoken words defines
a. verbal communication
b. nonverbal communication
c. open communication
d. empty communication

The process of sending and receiving messages without using any spoken words defines "nonverbal communication".

Nonverbal communication refers to the process which is related to sending and accepting messages without utilizing words, either talked or composed. Additionally called manual language. Non-verbal communication incorporates outward appearances, the tone and pitch of the voice, signals showed through non-verbal communication and the physical separation between the communicators. These non-verbal signs can give hints and extra data and significance far beyond talked (verbal) communication.

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