1. what is the global marketplace? a. all the customers for a product or service in all areas of the world b. certain traditions of a culture that impact shopping habits c. every shopping center in the world d. part of the world's population that has access to grocery stores 2. how have emerging technologies impacted the global marketplace? a. global marketplace has declined. b. global marketplace has expanded. c. global marketplace has lost appeal. d. global marketplace has shrunk. 3. geneva received feedback from her boss about the written report she submitted. she worked very hard on it and feels disappointed that the boss found areas that could be improved. her boss needs another report tomorrow. how should geneva handle this constructive criticism? a. go to her boss, explain she worked very hard on the report, and request an apology b. reflect upon the feedback in order to complete the next report more effectively c. rewrite the report even though she is the only one that will see it d. work on her technology skills in order to successfully mesh all her devices 4. how does a project manager evaluate the scope of a project? a. determine the overall work that needs to be completed to deliver the desired product, service, or end result b. estimate some of the resources that are needed to deliver the desired product, service, or end result c. evaluate the time it will take to deliver the desired product, service, or end result d. guess how much money it will cost to deliver the desired product, service, or end result 5. read the following scenario and answer the question that follows: kelly gave a presentation to fellow coworkers, her supervisor, and clients. during the presentation, she made eye contact with the people in the room, nodded her head occasionally during the question and answer section, and smiled frequently. what communication strategy did kelly employ? a. decision-making b. negotiation c. non-verbal skills d. problem-solving