Patrick was asked to draft an e-mail to a few select customers at the bank where he works, encouraging them to take advantage of the new money-market checking account that is now available to them. the select bank customers have what function in this communication scenario? purpose audience netiquette workplace communication

audience

Explanation:

The bank customers who will receive this special communication are the audience (target) for that communication.  Just like when you attend a concert, you are in the audience, you receive something, you're the one the message is addressed to.

purpose is the meaning of the communication, in this case the new offer.

netiquette is the way to behave yourself online, so it would be related to the tone used in the email.

workplace communication is usually taking place between workers of the same place, not with clients.

b. xor is the correct answer