Susan's mom called susan on her cell phone to ask her to pick up eight items from the grocery store on her way home from work. because susan was on the bus with no way to make a list, she had to remember the items. she grouped them into categories of food, drinks, and supplies, thereby making use of encoding.

Semantic encoding

Explanation:

Encoding means the different ways you can store information in your brain, to be remembered later. The 3 general ways are by sound or acoustic, visual or images  and by their meaning or semantic encoding. Its said by research that its easier to remember thing which we associate a meaning, like in the example food, drinks and supplies.

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