You are a technical consultant for many businesses in your community. one of your clients, a small law firm, has a single active directory domain. they have two servers running windows server 2012 r2. both servers are configured as domain controllers while also serving as file and printer servers. this client is calling you on a regular basis because users are deleting or damaging their files. you must visit the client's site and restore the files from backup. your client has asked you to create an alternate solution.

COMPLETE QUESTION:

You are a technical consultant for many businesses in your community. One of your clients, a small law firm, has a single Active Directory domain. They have two servers running Windows Server 2012 R2. Both servers are configured as domain controllers while also serving as file and printer servers.This client is calling you on a regular basis because users are deleting or damaging their files. You must visit the client's site and restore the files from backup. Your client has asked you to create an alternate solution. What should you do?

Use the Windows VSS to create shadow copies on important data

Explanation:

Volume Snapshot Service (VSS) is a service available to Windows Operating Systems which allows safe backup of open files as well as locked ones. It does this by taking a snapshot the state of the drive, this snapshot information will be provided to the backup application whenever needed. It is important to mention that this service is only available on files which are in the NTFS format