Ann wants to create a bookmark. she should
1.visit the appropriate url and select the add bookmark command
2.select the internet options command and enter the appropriate url
3.enter the word, bookmark in the address bar
4.select the add bookmark command and type the appropriate url

Michael has written an e-mail to his employees that describes a new product special that will be introduced to the customers next week. by taking time to make sure the e-mail is well written, logical, and organized, michael has made sure his message has the characteristics of a) effective communicationb) ineffective communicationc) barriers to communicationd) workplace communication