Universal Containers is using the Lightning Service Console for managing cases and wants to add a softphone to enable click-to-call capability.
Which three configurations are needed for the softphone to work in Salesforce?

A. Enable Live Agent in their community to chat with an agent
B. Assign the correct Salesforce users to the Call Center
C. Assign the Salesforce CTI license to Salesforce users
D. Install an adapter from AppExchange to work with third-party CTI systems
E. Create a softphone layout and assign to user profiles.

try this:

go tos official website.

click on your profile pic at the top right of the screen and click 'edit profile'.

click on "preferences" and press "year of birth".

and then just maybe try to reset whatever error made before by typing in the correct age details again. hope this !

solution:

this situation is called an ip conflict.

data from a server is sent in small bits called packets. in an ip conflict, some packets will end up in one computer while some other packets will end up in another computer.

so…overall none of the computers get the data as the original message or picture being sent by the server cannot be retrieved with only half the packets. so it will show up as an error.

thus the final answer is d.