Your desktop computer has DVI and HDMI video ports. If a DVI monitor does not work on your system and yet you know the monitor is good, what is the best solution?

Use a DVI to HDMI adapter to use the current DVI monitor and cable

Explanation:

DVI connections are becoming obsolete by the day. DVI and HDMI cables are both able to stream HD videos and are the same in various ways. In this case, however, it is most likely that the DVI ports on the monitors are somehow not compatible. The solution to this is to use a DVI to HDMI adapter or cable. DVI to HDMI adapter has DVI pins on one end and HDMI port on the other end. You connect using this cable and you will have picture and sound.

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