You have been contracted to design an improved customer service tracking software. Use the drop-down menu to organize the steps you will take in writing the problem statement.

Ask to review the current system.

Clearly state the vision of how things will function with the new customer service tracking system.

Explore alternative ways to solve the problem.

Ask for stakeholder input on the existing problems and possible solutions.

answer
1; 1
2; 2
3; 1
4; 1

Write a program which asks you to enter a name in the form of first middle initial last. so you might enter for example samuel p. clemens. use getline to read in the string because it contains spaces. also, apparently the shift key on your keyboard doesn’t work, because you enter it all lower case. pass the string to a function which uses .find to locate the letters which need to be upper case and use toupper to convert those characters to uppercase. the revised string should then be returned to main in the form last, first mi where it will be displayed.

What a backup plan that you have created in a event you encounter a situation

Jason works as an accountant in a department store. he needs to keep a daily record of all the invoices issued by the store. which file naming convention would him the most? a)give the file a unique name b)name the file in yymmdd format c)use descriptive name while naming the files d)use capital letters while naming the file