Todd, a manager at Dexter Manufacturing, has received a grievance filed by a group of his subordinates who are union members. Which of the following most likely indicates that a multi-step grievance procedure has been initiated appropriately? A. The employees orally present the grievance in the presence of Todd and the union steward. B. The employees contact the labor union arbitrator, who then sends an e-mail to Todd. C. The employees collect petition signatures and present the document to Todd. D. The employees send a memo to the union steward, Todd, and vice president of Dexter.

B. The employees contact the labor union arbitrator, who then sends an e-mail to Todd.

Explanation

Todd, 5he manager has just received a grievance filed by his subordinates who are union members because of a dispute.

A grievance can be filed when there is dissatisfaction at work, or anger at policy or something else that is a work related grievance.

The likeliest scenario for escalating their dissatisfaction to their employee would be to present their grievance through their union arbitrator who is charged with protecting the work interests of its union members.

This is necessary because the employer knows the anger of the employees and dialogue can take place.

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