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Katy and her associates are approached by an aged tai chi expert to create a website for him. From her participation in an online forum for web developers, Katy knows that the expert already has rejected several website designs by other designers and is quite a difficult person to please. Katy decides that she won’t let the client overpower her. What is the other key thing that Katy should do during the requirements-gathering session, scheduled for next week? A. She should keep an open mind and “go with the flow.” B. She should keep reminding the client about her key skills and talents during the meeting. C. She should present her design ideas with examples and statistics. D. She should generally keep quiet during the meeting and speak only when asked a question.

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