What is the significance of text selection

What important technology has done the most to allow a businesses a chance to compete with larger international companies

Create a cell reference in a formula by typing in the cell name or         a. right-clicking the cell. b. clicking the cell. c. clicking the column where the cell is located. d. clicking the row where the cell is located.

Which action is good business etiquette? a. switching your cell phone off before you enter a meeting b. keeping your cell phone on low volume before you enter a meeting c. setting a pleasant ring tone on your cell phone before you enter a meeting d. setting a standard ringtone on your cell phone before you enter a meeting