Communication can take the form of:
A. Effective, verbal, non-verbal, electronic
B. Spoken/ve...
Computers and Technology, 09.12.2020 17:20 uberagentkenny
Communication can take the form of:
A. Effective, verbal, non-verbal, electronic
B. Spoken/verbal, non-verbal, electronic, written
C. Spoken/verbal, non-verbal, written, visuals
D. Effective, ineffective, verbal, written
2.According to author Stephen Covey, effective communication is driven by:
A."Sharing your insights with others to make sure they know the right way to do things"
B. "Knowing best how to direct a conversation"
C. "Seeking first to understand, then to be understood"
D. "Getting your point across"
3.Another focus of effective communication, according to Stephen Covey, is ensuring that:
A. No one should leave a conversation feeling like he or she lost - all effective communication should promote a "win-win" outcome
B. Both parties involved in a communication should leave a conversation knowing who won and who conceded.
C. Accountability should always be assigned to determine who is at fault for problems
D. A consensus is reached at all costs
Answers: 1
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